Email support
Send requests to help@ytstems.xyz.
Include the page or feature involved, what you expected, what happened, and any safe-to-share error text. For account requests, include the email address attached to the account.
What to expect
Email is the only support channel — there is no phone line or live chat. ytstems is run by a small team, so replies are written by hand and arrive in the order requests come in. No response time is guaranteed.
Before writing, it is worth checking the FAQ: format support, track length, monthly limits, guest file expiry, and plan questions are answered there.
Protect sensitive information
Do not send passwords, authentication links, API keys, payment details, or private audio attachments by email. Support may ask for a job identifier or share URL when needed to investigate.
Data and copyright requests
Use the same support address for account-data questions, deletion requests, or reports involving a public shared mix. For copyright complaints, follow the notice requirements on our Copyright Policy.